Privacy Policy

Overview

Openpointer values the privacy of its clients, partners, and website visitors. We are committed to protecting the personal and business information collected through our website, service platforms, and project engagements.

Information We Collect

We collect the following types of information:

• Personal & Business Information: When you contact us, request a consultation, or engage our services, we may collect your name, email address, phone number, company name, job title, and billing details.
• Usage Data: Interaction data with our website and platforms, including browser type, device information, IP addresses, pages visited, and referral sources.
• Project Data: Technical requirements, project briefs, design assets, and communication records shared during service engagements.

How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To manage your projects, communicate updates, and deliver IT services as per your requirements.
• Client Communication: To respond to inquiries, send project proposals, and provide ongoing support.
• Service Improvement: To enhance our service offerings, website experience, and internal processes based on aggregated usage data.
• Security & Compliance: To protect our systems, prevent fraud, and comply with legal obligations including GDPR and applicable data protection laws.

Consent for Data Collection

By contacting us or engaging our services, you consent to data processing as described. Specific points include:

• Obtaining Consent: Explicit consent is sought before collecting data for marketing communications or sharing information with third-party tools.
• Withdrawing Consent: You may withdraw consent at any time by emailing faseeh.ahmad@openpointer.site. This may limit certain service communications.
• Data Retention: We retain client data for the duration of the business relationship and for a reasonable period thereafter for legal and audit purposes.

Data Sharing & Security

We may integrate with third-party services such as Google Cloud, AWS, GitHub, and Slack to deliver our IT services. We use industry-standard encryption (AES-256), secure development practices, and regular security audits to keep your data safe. Your data is never sold to third parties.